Restaurant Catering Systems

Restaurant Catering Systems

5 / 5 18 reviews

Who Uses This Software?

We serve corporate drop-off caterers and restaurant caterers who want to save time, operate more efficiently and grow new and repeat catering sales.

Average Ratings

18 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Restaurant Catering Systems
  • Founded 2008

About This Software

Catering software designed for the needs of corporate drop-off caterers: operations, sales & marketing. Unlimited numbers of users and orders allows you to offer Online Ordering and create proposals that turn into orders. Our Rapid Order Interface makes taking orders quick and easy. Kitchen Production Reports allows your team to plan and execute the busiest of days without relying on you. Our Delivery Manager and Uber-like Driver's App allows you to quickly route all deliveries & thrill clients.

  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract Management
  • Costing
  • Customer Database
  • Delivery Tracking
  • Dispatch Management
  • Event Management
  • Facility Management
  • For Restaurants
  • Gift Card Management
  • Inventory Management
  • Kitchen / Menu Management
  • Menu Management
  • Online Ordering
  • Order Management
  • Quote Management
  • Recipe Management
  • Routing
  • Sales Trend Analysis
  • Supports Loyalty Program
  • Waitstaff Management

Restaurant Catering Systems Latest Reviews

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This software enables us to get orders in quickly and efficiently and is relatively simple to use.

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Increase in sales and ease of operating to be productive.

Pros: I really do love this software and all that it provides!!
I like the multi - store use and ease of calendar and that it save all past orders and notes, etc for each client. The invoices are attractive and customers like that. It would be cool if each store could have their own color on the main calendar so that I can differniate which store has orders rather than "ALL" the orders being one color, etc. I like that you can store multiple address, venues, etc.
The Support Tickets are responded to with a quick response. MUCH quicker than years ago!
I appreciate the acknowledgement and communication that they are working on getting me an answer.
I like the Loyalty Program and also knowing that you all are able to send out our certificates for us!
I like the new auto fill when you go to put in an address, save a lot of time!
(it would be cool if eventually it gave an approximate travel time, like google does rather than just the mileage.. which the miles are always off BTW by 2+ miles).
I enjoyed the caterplazooza conference in 2016, and really do look forward to another one being hosted in 2018!!

Cons: I have a hard time understanding the use and benefits of the kitchen production sheets. I think it would really help my team be able to auto calculate the lbs of pork, chicken and sides on a per person buffet if it would display how many lbs needed and updates that report each time the order is revised. I am pretty sure this is an option, but I have only had the demo once and while it was helpful, I found it difficult to continue on my own, therefore I never implemented it. I also have had trouble redeeming the loyalty certificate codes. It only takes off the discount on the actual invoice. We use the order form to ring in the catering orders because that is the sheet that has the CC displayed on it and the order form does not have the certificate deducted on there. Its says "it has been applied" I don't like that when you select someone to pay with a 'house account', that you have to make up a random account # . There is not a way to track those numbers or know if you have duplicated the number we assigned.
Under CRM for ex.. you delete a quote under their name, once it deletes it defaults and takes you to a page of all quotes for all customers, rather than staying in that actual customers quote section. If I have an open menu item I have put in on an order, and if I ever have to go revise that order, it duplicates that line item. I rarely catch it, and sometimes the client sees and complains, or we dont catch the error in time and then two of the same menu item

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Truly a 5 Star Product. We could not run our catering department without it.

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It literally runs our entire catering, food truck and concessions operation. From scheduling, to invoicing, to prep & pull lists. It handles all my billing and credit card processing and basic accounting. The marketing module is robust and they will help you design and print your "4 walls" marketing pieces as well as email marketing and snail mail marketing. It is not an exaggeration to say that it 100% runs our catering department. And now that they have released the delivery module, our drivers and staff can do their jobs much more efficiently and with greater accountability.

Pros: 1) Ease of use
2) Depth of features
3) Marketing Module
4) Delivery Module
5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often.

Cons: It is laser focused on the restaurant catering process, but doesn't offer everything that an offsite caterer needs for complicated events. I respect that RCS knows what they are good at and does not seek to be everything to everybody.