4.5 / 5 62 reviews

Who Uses This Software?

We target live events that have volunteers or staff that are spread out over a large area. For example, festivals, sporting events, conferences, trade shows, university convocations, etc.

Average Ratings

62 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Pricing Details
    Custom Enterprise Pricing Available.
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • InitLive
  • Founded 2013

About This Software

Easily manage thousands of staff across multiple events. InitLive, the only staff/volunteer management tool designed for events, allows you to customize scheduling, recruitment, shift assignments, & email/SMS text communication based on your unique event needs. Manage staff on-site on event day - all event info is transferred to a free mobile app that equips planners & staff with a powerful communication tool that continually updates as changes are made. Watch an on-demand demo now!

  • A/B Testing
  • Activity / News Feed
  • Activity Registration
  • Analytics
  • Appointment Management
  • Appointment Scheduling
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Automated Scheduling
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Built-In Accounting
  • CRM
  • Calendar Management
  • Campaign Segmentation
  • Catering Management
  • Chat / Messaging
  • Child Check-in
  • Class Registration
  • Class Scheduling
  • Client / Customer Management
  • Conferences / Seminars
  • Confirmation / Reminders
  • Contact Management
  • Contextual Targeting
  • Contract Management
  • Contractor Management
  • Conventions
  • Credential Management
  • Customer Management
  • Data Import / Export
  • Data Synchronization
  • Device Targeting
  • Discount / Coupon Management
  • Discussion Threads
  • Donation Management
  • Email Marketing
  • Employee Database
  • Employee Lifecycle Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Registration
  • Exhibit / Vendor Management
  • Expiry Notifications
  • Facility Scheduling
  • File Sharing
  • Food Service Management
  • For Campgrounds
  • For Summer Camps
  • Form Builder
  • Geo Targeting
  • Group Management
  • Group Registration
  • Group Scheduling
  • Guest List Management
  • Guest List Search
  • Labor Projection
  • Lead Capture
  • Lead Retrieval
  • Learning Management (LMS)
  • Library Management
  • Marketing Management
  • Medical Management
  • Meeting Room Booking
  • Meetings
  • Member Directory
  • Member Profiles
  • Membership Management
  • Mobile Notifications
  • Multi-Event
  • Multi-Location
  • Multi-Site Management
  • Newsletter Management
  • Notification Scheduling
  • Online Payments
  • Online Payments / Giving
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Parent Portal
  • Payment Processing
  • Performance Appraisal
  • Pledge Management
  • Program Management
  • Push Notifications
  • QR Codes
  • Recognition Management
  • Recruiting Management
  • Refund Automation
  • Registration Management
  • Reporting & Statistics
  • Reservations
  • Resource Scheduling
  • Room Block Management
  • Scheduling
  • Search
  • Self Check-in
  • Self Service Portal
  • Shift Scheduling
  • Skills Tracking
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Staff Management
  • Staff Scheduling
  • Surveys & Feedback
  • Task Management
  • Ticketing
  • Time & Attendance
  • Time Tracking
  • Trade Shows
  • Training Management
  • Transportation Management
  • Travel Management
  • Vacation / Leave Tracking
  • Variable Workforce
  • Vendor Management
  • Video Conferencing
  • Visual Notifications
  • Volunteer Management
  • Volunteer Profiles
  • Wait List Management
  • Web Notifications
  • Website Management
  • Weddings / Parties
  • Worship Planning

InitLive Latest Reviews

Automatically translated. Show original review

InitLive at EMC 2016

4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: InitLive was used to manage 60 volunteers at a 5 day conference in the Ottawa Shaw Centre. Over 100 initially signed up but many did not remain to participate, a common problem. In the past volunteer recruiting and management was performed with spreadsheets, email and telephone, an onerous process for more than 20 people. InitLive automated this process considerably making the size of the volunteer team almost irrelevant. It also shifted responsibility for shift and role selection entirely to the volunteers, previously it was with the event manager. This took a big load off. Communication was also simplified with the integrated communication features, and I could instantly tell who was where with a simple touch on my tablet. Compared to other volunteer management software I've seen, InitLive has the best interface by far.

Pros: The end to end management of people and the program within the Web interface.
You can see at a glance, in the web interface, where there are openings in the program staffing.
Signup to roles and shifts is easy, though some of the older volunteers found it challenging.
Visually it looks good, especially for the administrator. So I like the interface.
In the device app it is nice that it informs the administrator instantly of staffing problems in the current shift.
The various reports were useful, especially after the event when compiling the conference reports.
The volunteer app seemed almost trivial to operate. The young people, especially, took to it very well.
Volunteer communications pop up as notifications, so the admin can address them immediately.
It works well as a central communications hub for all volunteer communication before, during and after.

Cons: When constructing the schedule, the lack of cut and paste or duplication of program elements across multiple days made that process very laborious.
The volunteers see the shift selection schedule as one long list. It would be good to delineate it, perhaps with tabs, into days.
There are some fundamental controls missing such as enforcing minimum and maximum shift selection, and cutting off when changes may be made by the volunteers.
In the mobile app, there wasn't a clear way to tell at a glance if there are upcoming staffing problems - not attendance, but staff bookings. This is possible in the web app.
For the administrator the mobile app filter features make it very powerful, but it also makes for a shallow learning curve. I.e., some features are not obvious to find.
The mobile app is optimized for smartphones but not tablets. It will work on tablets, my preferred device, but emulating a phone.
It notifies you when people cancel from the event, but not when they join. This should be selectable.
Many volunteers select multiple roles up front which can quickly saturate the overall maximum role signup setting. Beware of this. It can block additional signup for a role despite shifts still being available.
Email broadcasts from the web app don't have customizable subject wording. That risks them being ignored or channeled to spam.

Automatically translated. Show original review

Good for organizing volunteers pre-event, not as great for day of application

5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: All in all the app is great for organizing volunteers, especially in large numbers but for a smaller group of volunteers we found our current method of organizing volunteers on an excel spreadsheet worked just as well. We were hoping that we'd get more communication functionality from the app but think there is still room for improvement in that respect.

Pros: The back end website is user friendly. It is easy to upload an excel template of your volunteers or add people individually. If you are looking for a way to organize volunteers and schedule volunteers that's where the product shines most. You can build roles, assign individuals and set schedules easily. There is a good deal of customization in this area which is helpful. You are able to assign multiple event managers so they also have the "power" to make changes on the website and within the app once your event goes live as well.

Cons: Shifts are built by location rather than by role which wasn't logical for us because we pre-assign roles and the location isn't relevant. It would have been nice if there was more automatic assignment rather than manual when it came to putting volunteers into specific shifts once you had already assigned them a role. As a planner it was hard for me to not be able to test the app before the event went live. You see nothing in the app until it is live but at that point all your volunteers see what you are seeing and any changes being made get broadcast out. Day of we found communication via the app was limited. Only event managers can send messages to everyone or filter and send messages to specific groups. Individual volunteers can only send messages to their shift supervisor or the event managers. They weren't able to send even within their role assignment.