4.5 / 5 475 reviews

Who Uses This Software?

Small and medium businesses (fewer than1000 employees) that want to move away from using spreadsheets to manage their HR.

Average Ratings

475 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • BambooHR
  • Founded 2008

About This Software

BambooHR offers easy, integrated applicant tracking (ATS) as part of our award-winning cloud-based HR platform. Onboarding tools, e-signatures, time-off tracking, performance management, plus easy reporting and a convenient mobile app set you free to do great work. Released from the data management spiral, HR professionals become more effective, more efficient, and more human. Visit or give us a call to see a demo and start a free trial.

  • 360 Degree Feedback
  • 401(k) Tracking
  • Ad Hoc Reviews
  • Applicant Tracking
  • Appraisal History Tracking
  • Assessments
  • Attendance Management
  • Background Screening
  • Benefits Management
  • Billing & Invoicing
  • Budgeting & Forecasting
  • COBRA Administration
  • CRM
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development Planning
  • Careers Page
  • Cascading Goals
  • Check Printing
  • Claims Management
  • Collaboration Tools
  • Compensation Management
  • Competency Management
  • Competency Tracking
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Course Management
  • Custom Rating Scales
  • Custom Review Forms
  • Deduction Management
  • Deductions Management
  • Direct Deposit
  • Disability Insurance Administration
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Integration
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Lifecycle Management
  • Employee Portal
  • Expense Reporting
  • FMLA Administration
  • FSA Administration
  • File Management
  • For Brokers
  • For Employers
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Health Insurance Administration
  • Individual Development Plans
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Board Posting
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Projection
  • Lead & Sales Management
  • Life Insurance Administration
  • Multi-Country
  • Multi-State
  • Onboarding
  • Orientation Management
  • Payroll & Commissions
  • Payroll Management
  • Peer Appraisals
  • Performance Appraisal
  • Provider Management
  • Recruiting Firms
  • Recruiting Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Retiree Administration
  • Retirement Plan Management
  • Review Cycle Tracking
  • Review Form Templates
  • Scheduling
  • Self Service Portal
  • Self-Appraisals
  • Skills Tracking
  • Social Media Integration
  • Succession Planning
  • Task Management
  • Tax Forms
  • Tax Management
  • Time & Attendance
  • Time Off Management
  • Timesheets
  • Training Management
  • Travel Management
  • Vacation / Leave Tracking
  • Variable Workforce
  • W-2 Preparation
  • Wage Garnishment
  • Weighted Performance Measures
  • Workflow Management

BambooHR Latest Reviews

Automatically translated. Show original review

BambooHR is simple and user friendly but not built for large companies.

4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: BambooHR software and management system is not the cheapest option out there but you get what you pay for. Well-organized, visually appealing tools that are simple to set up and run. This solution has an open API that allows the software to be integrated with a company's existing HR tech vendors, and the performance review function fits with the way more companies are working. I would suggest this product to small to medium companies.

Pros: BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.

Cons: The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.

Automatically translated. Show original review

Middle of the road software that needs improvement

2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules.

Pros: The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork.
Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Cons: The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator.
The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved.
I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form.
When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious.
For the price, there needs to be more development in the software.